House sustains water damage in accidental flood, leading to home insurance claim

Our client, a woman whose home was damaged in an accidental flooding, was forced to file a lawsuit against Travelers Home and Marine Insurance Company and its adjusters. Travelers conducted a substandard and improper inspection of our client’s property, grossly undervaluing the cost of repairs and deliberately yielding an unrealistic amount to underpay coverage.

October 12, 2015 Flooding

On October 12, 2015, our client’s Montgomery County home and its contents sustained extensive accidental water damage. Her home suffered damage to the entryway, hallway, den, dining room, living room, utility room, two bedrooms, two bathrooms and more. After the flooding, she promptly submitted a claim to Travelers, hoping her insurance company would help her get her life back in order.

Travelers Home and Marine Insurance Company Home Insurance Claim

Travelers assigned two of its adjusters to inspect the property and adjust the claim. The adjusters knowingly conducted a subpar investigation, refusing full coverage and estimating damages to total about $38,800. After the deductible, this left our client without the necessary recovery to make repairs to her home.

The third-party expert hired after the insurance company’s negligent inspection found a litany of damages that were either conveniently absent or undervalued in Travelers’s estimate.

The damage to our client’s property is currently estimated at $61,600.

Travelers’s adjusters intentionally undervalued our client’s claims in order to maintain their jobs. They misrepresented the amount of damage in the hopes that our client would simply rely on their expertise and fraudulent estimate as a true representation of the property’s damages.

Because of Travelers Home and Marine Insurance Company’s fraud, our client was forced to retain an attorney to pursue her claim for insurance benefits. On September 9, 2016, the Chad T. Wilson Law Firm filed suit, on behalf of our client, against Travelers Home and Marine Insurance Company for fraud, breach of contract, negligence, gross negligence, and violations of the Texas Insurance Code and the Texas DTPA.

Texas Property Insurance Lawyers

If your homeowner insurance carrier has denied your insurance claim, we can help. The experienced property insurance attorneys at Chad T. Wilson Law Firm have represented more than 1,000 clients in cases against insurance companies and aggressively protect the rights of insurance policyholders. Our consultations are free, and you owe us nothing until your case is won. Contact us today to see how we can help.